Tuesday, July 31, 2007

Battlelore Specialist Unit Publishing Errors

For those interested in the new Battlelore specialist units, Days of Wonder has acknowledged two publishing mistakes:

And mine just shipped--too late for me to cancel and wait for the reprints!

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At 6:59 PM, August 01, 2007, Blogger Ben said...

Well, Eric has said they'll make good on the mistakes... but he says they haven't figured out how to do so yet without losing money. Hopefully the errors won't effect playability as they're saying. The sad thing is the errors will affect the next round of boosters as well, since apparently the cards for several booster sets were printed at the same time.

At 10:04 PM, August 01, 2007, Blogger Carlos said...

We should probably all QA our sets and get lots of games in really quick!

At 10:22 PM, August 01, 2007, Blogger Rob said...

This really blows... but it shows that even the big guys make mistakes.

I don't see an easy way out of this.

At 9:48 AM, August 04, 2007, Blogger Ted Kostek said...

To me this is somewhere between a non-issue and minor.

I have not yet had the pleasure of using the specialist cards, but the nominal usage method means the back is actually irrelevant.

There's a maxim from computer science that says when you find a bug, document it and call it a feature.

See, with this groovy feature, it's easy to separate the specalist cards. How thoughtful of DoW.

Card protectors are simple way to cover the back if it becomes an issue for you.

The thing that's striking to me is that DoW was very upfront about the "problem." Try as you might, mistakes are going to happen. The real hallmark of professionalism and customer service is how you handle the mistakes.

DoW admitted the "mistake," and they are working to correct the situation. I say "Bravo!"


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