Three Cheers for Eggertspiele

Eggertspiele, the makers of the recently released Space Dealer board game just sent me a complete set of replacement timers, all the way from Germany. The original timers provided with the game were significantly inaccurate to the level of +/- 15 seconds on a 1-minute timer for a couple of them. Postage on the package was 6 Euro, which I would imagine is a substantial portion of the publisher's profit from the original game I purchased. My copy of the game has now been inherited by Simon, so I look forward to hearing his report on the accuracy and quality of these new sand timers. I'm very impressed with Eggertspiele's commitment to customer service!